Customer Service
Your dedicated customer service team is available to answer your questions.
Hours of Operation: Monday - Thursday, 9:00am - 5:00pm EST, Friday, 9:00am - 3:00pm EST
Phone: 888.333.6543 x 802
Email: customerservice@radiusms.com
Please allow up to 1 business day to receive a response to all emails.
Customer service is unavailable on the following holidays:
New Year's Day, Martin Luther King, Jr. Day, President's Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, Christmas Day, New Year's Eve.
Holidays occuring on a Saturday are observed on the preceeding Friday and holidays occuring on a Sunday are observed on the following Monday.
Did you know most questions can be answered by checking out our FAQ?
For information regarding how to order, accepted payment methods, turnaround times, shipping options, returns and exchanges, and more, click here to visit our FAQ.
This company store is operated by Radius Marketing Solutions under direct authorization of Silverton Mortgage.